Newsletter
From Diaries to Captain’s Logs
The Benefits of Journaling
Jeffrey Satkowski
Newsletter
The Respect You Earn
Why Owning Mistakes Matters More Than Perfection
Newsletter
Strength in Support
How EAPs and Peer Groups Empower 9-1-1 Dispatchers
Newsletter
Honor Across the Stars
A Comparison of Klingon and Human Values
Newsletter
The Spinach in Your Teeth
Understanding the Difference Between Being Nice and Being Kind
Newsletter
Wisdom in Humility
Lessons Beyond Age and Experience
Newsletter
Living with Integrity
The Unseen Foundation of Trust and Respect
Newsletter
The Butterfly Effect
And the Impact of Misreporting Location in a 911 Call
Newsletter
The Case for Password Managers
Reducing Cyber Risks and Enhancing Security
Newsletter
The Value and Importance of Policies in the Workplace
Policies in the workplace serve as essential frameworks that guide employee behavior, establish expectations, and ensure a consistent approach to business operations. These guidelines are crucial for fostering a structured, safe, and efficient working environment. They define the standards of conduct and performance and protect the organization and its employees
Newsletter
The Life-Saving Necessity of Correct Location Reporting in 9-1-1 Emergencies
Verifying the location of emergencies is the pivotal responsibility of a 9-1-1 center, a role that is indispensable to the effectiveness and speed of the emergency response. Accurately identifying the location the first time is not just crucial, but it's the cornerstone of our mission. Emergency responders rely
Newsletter
Respecting Time and Space
The Importance of Boundaries in a Professional Setting